diamond exchange

diamond exchange App support

Contact
+91 1112104963

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange:

Q1: How to log in after installing the diamond exchange?

To log in, open the app and enter your registered mobile number, then verify the OTP that is sent to your phone. This will securely authenticate you, eliminating the need for a password or email login. You can now easily access the app using this convenient and hassle-free method.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. Wait for a proper signal, then click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the designated time, you can contact the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If you've changed numbers, please submit your updated KYC (Know Your Customer) details via email to our customer support, and this will facilitate the transfer of your account.

Q4: You are getting blackout and the app is not opening?

To continue using the app, you'll need to uninstall it first and then download the latest version from your device's app store. This will ensure you have the most up-to-date version, allowing you to log in and play without any issues. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The diamond exchange:

Q1: What is the minimum withdrawal amount in the diamond exchange?

In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus funds. This means you can only withdraw money you've earned through playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes storing your Aadhaar card and UPI information, as well as linking your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments can extend the wait time to up to 24 hours. This discrepancy affects the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.

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